The New AT&T

A friend and I both have AT&T. Not that we recommend them over any other uncaring behemoth of a conglomerate. We were commiserating on the headaches...

"Ya, AT&T is a giant multi-departmental conglomerate spread across the globe, and one department knows nothing of the other. For every 5 people you talk to and 3 hours on hold, you'll run into a sentient being who can actually help you."