Dear Apple Computer...
OK, I made my first Apple purchase, as you might guess, an iPod. Yes, I'm running Windows/Intel desktop. So first iTunes screwed up my music folders. I spent days sorting it all out within your software, but then I couldn't back it up without losing all the extras your software added (like playlists, and play count).
Then came the problems synchronizing with the desktop. I thought maybe your new version of iTunes might fix that, but what did it do? It lost half of my album art, and didn't fix the sync problem.
I'm sure you want to blame all this on Microsoft, but what kind of bastards did you hire to write this software? Maybe they were Microsoft minions hellbent on destroying your most popular product. Whoever wrote the software, they've convinced me that both Apple and Microsoft are now both greedy inhuman corporations whose goal is to enslave and drain the pocketbooks of their users. Sorry, I prefer companies whose goal is to create quality products that serve the customer.
The iPod is nice, but the software sucks, and the entire experience of my first Apple product has convinced me not to buy any more.